Update Triage Settings

PUT /tenants/{tenant}/email-configs/{code}/triage-settings

Switches email triage on or off for the mailbox and sets the status new conversations start at
and who they are assigned to by default: nobody, a named user (who must be able to read the
mailbox), the client's manager, partner or associate (the role must be switched on in client
settings), or the practice user the email was sent to. assigneeUserCodes narrows who can be assigned
its conversations to those people (each must read the mailbox; null for everyone who does). Triage needs a connection that receives
emails, and a default status that is active and does not mean Done. Only the connection's owner
or an admin can change it.

Requires: Update on EmailConnections.

Parameters

NameTypeDescription
tenant* path string

The Tenant.Code

The Tenant.Code

code* path string
{
  "isEnabled": false,
  "defaultStatusCode": "string",
  "defaultAssigneeType": "Unassigned",
  "defaultAssigneeUserCode": "string",
  "enabledFrom": "2024-01-01"
}

Responses

400 Bad Request
401 Unauthorized – Invalid or missing API key
403 Forbidden
404 Not Found