UpdateEmailTriageSettingsRequest - SodiumHQ API Schema

Properties

Name	Type	Description
isEnabled	boolean	Whether triage is switched on for the mailbox. Needs a connection that receives emails.
Whether triage is switched on for the mailbox. Needs a connection that receives emails.
defaultStatusCode	string	The status code new conversations start at. Required while triage is on; must be an active status that does not mean Done.
The status code new conversations start at. Required while triage is on; must be an active status that does not mean Done.
defaultAssigneeType	enum	Unassigned SpecificUser ClientManager ClientPartner ClientAssociate RecipientUser
Unassigned SpecificUser ClientManager ClientPartner ClientAssociate RecipientUser
defaultAssigneeUserCode	string	The user new conversations are assigned to, with SpecificUser only (ignored otherwise). Must be someone who can read the mailbox.
The user new conversations are assigned to, with SpecificUser only (ignored otherwise). Must be someone who can read the mailbox.
enabledFrom	string	With triage on: the date it counts from. Earlier mail is history (shows as done); later mail, already in the mailbox or still to come, gets the default status and assignee. Not in the future. Omitted, a mailbox already on keeps its date and one being switched on starts today (now).
With triage on: the date it counts from. Earlier mail is history (shows as done); later mail, already in the mailbox or still to come, gets the default status and assignee. Not in the future. Omitted, a mailbox already on keeps its date and one being switched on starts today (now).
tint	string	The colour to tint the mailbox's triage panel, as #RRGGBB (e.g. "#3B82F6"). Empty or omitted for none.
The colour to tint the mailbox's triage panel, as #RRGGBB (e.g. "#3B82F6"). Empty or omitted for none.
assigneeUserCodes	array of string	Who can be assigned the mailbox's conversations, by user code. Null or omitted for everyone who can read the mailbox in full; otherwise only these, each of whom must be able to read it. Not empty.
Who can be assigned the mailbox's conversations, by user code. Null or omitted for everyone who can read the mailbox in full; otherwise only these, each of whom must be able to read it. Not empty.
showServiceStages	boolean	Whether the email page shows the stages of the matched client's services beside its conversations.
Whether the email page shows the stages of the matched client's services beside its conversations.

JSON Example

{
  "isEnabled": false,
  "defaultStatusCode": "string",
  "defaultAssigneeType": "Unassigned",
  "defaultAssigneeUserCode": "string",
  "enabledFrom": "2024-01-01"
}

Used By Operations

PUT Update Triage Settings
/tenants/{tenant}/email-configs/{code}/triage-settings