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GET Get Service Delivery ReportService Delivery Turnaround: headline KPIs (avg/median turnaround, on-time rate, statutory compliance, currently overdue) plus a breakdown table group.../tenants/{tenant}/reports/service-delivery
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GET Get Service Delivery Step BottlenecksStep-level drill-down for one billable service: average elapsed time per workflow step (from the previous step's completion, so idle time counts), cha.../tenants/{tenant}/reports/service-delivery/steps
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GET Export Service Delivery ReportThe breakdown table as a CSV download - same filters and grouping as the report endpoint. Requires: Export on Reports./tenants/{tenant}/reports/service-delivery/csv
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GET Get Deadline Compliance ReportWhich deadlines did we miss, and which are we about to? The cohort is every non-Skipped task whose chosen deadline (due date, or statutory due date vi.../tenants/{tenant}/reports/deadline-compliance
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GET Export Deadline Compliance ReportThe breakdown table as a CSV download - same filters and grouping as the report endpoint. Requires: Export on Reports./tenants/{tenant}/reports/deadline-compliance/csv
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GET Get Client Responsiveness ReportIs it us or the client: response times and chase pressure over client-facing workflow steps (confirmations, document requests, data forms, approvals) .../tenants/{tenant}/reports/client-responsiveness
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GET Export Client Responsiveness ReportThe breakdown table as a CSV download - same filters and grouping as the report endpoint. Requires: Export on Reports./tenants/{tenant}/reports/client-responsiveness/csv
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GET Get Team Workload ReportWho's overloaded and who completes what: the open-workload snapshot per assignee (open, overdue, blocked) plus completion throughput over the window (.../tenants/{tenant}/reports/team-workload
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GET Export Team Workload ReportThe breakdown table as a CSV download - same filters and grouping as the report endpoint. Requires: Export on Reports./tenants/{tenant}/reports/team-workload/csv
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GET Get WIP Ageing ReportWhat's sitting untouched: a point-in-time snapshot of open tasks whose planned start has arrived, grouped by age bucket, status, service, client, assi.../tenants/{tenant}/reports/wip-ageing
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GET Export WIP Ageing ReportThe breakdown table as a CSV download - same filters and grouping as the report endpoint. Requires: Export on Reports./tenants/{tenant}/reports/wip-ageing/csv
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GET Get Workflow Step Analysis ReportFor one workflow template, where does the time go? Per-step duration distributions (median/avg/best/worst/p90, active vs elapsed, skips, chases, clien.../tenants/{tenant}/reports/workflow-steps
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GET List Workflow Step Analysis OccurrencesOne page of the Workflow Step Analysis occurrence list - one row per task spawned from the workflow and completed in the window, slowest first, with t.../tenants/{tenant}/reports/workflow-steps/occurrences
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GET Get Service Time ReportEstimated vs actual time per service: total minutes logged in the window attributed to services via each entry's linked task, compared against the sum.../tenants/{tenant}/reports/service-time
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GET Export Service Time ReportThe breakdown table as a CSV download - same filters as the report endpoint, so it covers whichever level the parameters select. Requires: Export on .../tenants/{tenant}/reports/service-time/csv
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GET Get Team Time ReportHours logged per team member over the window against the hours they were expected to log, so under-logging and over-logging both stand out without che.../tenants/{tenant}/reports/team-time
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GET Export Team Time ReportThe per-member table as a CSV download, in hours - same filters as the report endpoint. Requires: Export on Reports./tenants/{tenant}/reports/team-time/csv
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GET Export Team Time Category BreakdownEach team member's hours split by task category as a CSV download - one row per member, one column per category anyone logged against, plus an uncateg.../tenants/{tenant}/reports/team-time/categories/csv
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GET Get Cost & Profit ReportWhat tracked time cost the practice over the window, what the billable portion is worth, and the profit between the two, grouped by team member or cli.../tenants/{tenant}/reports/cost-profit
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GET Export Cost & Profit ReportThe breakdown table as a CSV download - same filters and grouping as the report endpoint, hours to one decimal place and money to two. Requires: Expo.../tenants/{tenant}/reports/cost-profit/csv
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GET Get Write-off Analysis ReportTime written off (or on) against fees over the window, grouped by reason, team member or client. The cohort is every time allocation recorded in the w.../tenants/{tenant}/reports/write-offs
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GET Export Write-off Analysis ReportThe breakdown table as a CSV download - same filters and grouping as the report endpoint, money to two decimal places. Requires: Export on Reports./tenants/{tenant}/reports/write-offs/csv
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GET Get WIP Value ReportA point-in-time snapshot of billable time not yet billed or written off, valued at the stamped charge-out rates and aged from the day it was worked, g.../tenants/{tenant}/reports/wip-value
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GET Export WIP Value ReportThe breakdown table as a CSV download - same grouping and client filter as the report endpoint, money to two decimal places. Requires: Export on Repo.../tenants/{tenant}/reports/wip-value/csv
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GET Export Workflow Step Analysis ReportThe per-step table as a CSV download - same filters as the report endpoint. Requires: Export on Reports./tenants/{tenant}/reports/workflow-steps/csv