API Docs / Schemas / ServiceDeliveryStepsDto

ServiceDeliveryStepsDto

Step-level bottleneck drill-down for one billable service: per-step duration aggregates
plus the client-wait vs internal split ("is it us or the client").

Properties

Name Type Description
serviceCodeAndNameDto
taskCountinteger

Number of distinct workflow tasks in the cohort the step durations were derived from.

Number of distinct workflow tasks in the cohort the step durations were derived from.

totalAvgDaysnumber

Average total step-covered days per task (client-wait + internal).

Average total step-covered days per task (client-wait + internal).

clientWaitAvgDaysnumber

Average days per task spent in client-wait steps (waiting on the client to act).

Average days per task spent in client-wait steps (waiting on the client to act).

internalAvgDaysnumber

Average days per task spent in internal steps (practice-side time).

Average days per task spent in internal steps (practice-side time).

stepsarray of StepBottleneckDto

Per-step aggregates, in workflow order.

Per-step aggregates, in workflow order.

generatedAtstring

UTC timestamp the drill-down was computed.

UTC timestamp the drill-down was computed.

JSON Example

{
  "service": {
    "code": "string",
    "name": "string"
  },
  "taskCount": 0,
  "totalAvgDays": 0,
  "clientWaitAvgDays": 0,
  "internalAvgDays": 0
}

Used By Operations